Student Wellbeing, Mental Health & Emergency Support Guide
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Student Wellbeing, Mental Health & Emergency Support Guide
Supporting Your Health, Wellbeing and Success at University
At Deacon Students Ltd, your wellbeing is important to us. University life can be exciting, but it can also bring challenges. Whether you are struggling with your mental health, feeling homesick, experiencing academic pressure, dealing with personal difficulties, or simply need someone to talk to, support is available. Both the University of Leicester and De Montfort University offer dedicated wellbeing, counselling and welfare services for their students. If you need support, we encourage you to reach out as early as possible.
University of Leicester Students
Student Wellbeing & Mental Health Support
The University of Leicester offers a dedicated Student Wellbeing Service providing:
Mental health support
Wellbeing appointments
Short-term talking therapies
Counselling and wellbeing guidance
Specialist mental health advice
Referrals to NHS and specialist services
24/7 wellbeing support through Spectrum Life (University of Leicester)
Contact Details
Student Support Services
Telephone: +44 (0)116 223 1185
Email (General Welfare): welfare@le.ac.uk
Email (Mental Health & Wellbeing): wellbeing@le.ac.uk
Address:
The Percy Gee Building
University of Leicester
University Road
Leicester
LE1 7RH (University of Leicester)
University GP (Doctor) Registration
Students are encouraged to register with a local GP while studying. The University of Leicester recommends:
Victoria Park Health Centre
Victoria Park Health Centre Web Address: 203 Victoria Park Rd, Leicester LE2 1XD, United Kingdom Phone: +441162151105
The nearest GP practice to the main University campus. (University of Leicester). For assistance with registration, contact Student Welfare Services.
De Montfort University Students
Wellbeing & Mental Health Support
De Montfort University provides support for:
Mental health concerns
Counselling
Emotional wellbeing
Academic stress
Financial worries
Disability support
Personal welfare concerns
Support is available through the Wellbeing Team and Student Gateway services. (De Montfort University)
Contact Details
Student Gateway
Telephone: 0116 257 7595
Email: studentgateway@dmu.ac.uk
Address:
De Montfort University
The Gateway
Leicester
LE1 9BH (De Montfort University)
De Montfort Students' Union Advice & Wellbeing Service
Students can also access free, confidential and independent advice through the Students' Union.
Address:
De Montfort Students' Union
The Campus Centre
Mill Lane
Leicester
LE2 7DR (demontfortsu.com)
Emergency Mental Health Support
If you feel unable to keep yourself safe, are experiencing thoughts of suicide, or believe someone else is at immediate risk:
Call 999 Immediately
Ask for:
Ambulance
Police (if required)
For urgent mental health support that is not life-threatening:
NHS 111
Call 111
Available 24 hours a day.
Accident & Emergency (A&E)
The nearest major emergency department to LE2 7EN is:
Leicester Royal Infirmary Accident and Emergency Department
Leicester Royal Infirmary
Infirmary Square
Leicester
LE1 5WW
Open 24 hours a day, 7 days a week for serious injuries and life-threatening emergencies. (nhs.uk)
Additional Support Available Through
Deacon Students Ltd
If you are experiencing difficulties affecting your wellbeing, studies or accommodation experience, you may also contact the Deacon Students team.
We can help by:
Listening to your concerns
Signposting you to appropriate support services
Liaising with university wellbeing teams where appropriate
Helping you access emergency assistance
Supporting your welfare while living with us
Contact
Email: info@deaconstudents.com
Remember
Seeking support is a positive step and many students access wellbeing services every year. Whether you are facing a short-term challenge or a longer-term difficulty, there is support available and you do not have to manage it alone.
Deacon Students Ltd
Student Wellbeing & Support Guide
Version 1.0 | June 2026 | Review Date: June 2027